Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center

Reservation

Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center is located in Tianhe District, Guangzhou's bustling core business district, adjacent to Tianhe City Square, Zhengjia square, Wanling square and other large leisure shopping places. It can walk for a few minutes to Metro Line 1 and line 3, with convenient transportation.
The hotel is a luxury boutique hotel brand of Jinyue hotel group. With unique taste and style of personality, the overall design style is exquisite and elegant, black and white and gray are selected as the overall main tone, and high-end blue and dark green are used as embellishments to break through the conventional space design. The hanging art painting, soft decoration with rich texture and exquisite and unique lamps make the whole space full of layers and harmonious integration, creating an artistic atmosphere and comfortable living environment.
The luxurious guest rooms of the hotel are all equipped with natural latex mattresses and high-end brand bath products, so that you can fully relax your body and mind, release your tiredness during the journey, easily fall asleep and enjoy a comfortable and warm rest experience.
In the hotel restaurant, you can enjoy an elegant and ceremonial dining experience with warm breakfast, exquisite afternoon tea and handmade snacks, special tea and American coffee. The multi-functional conference room is equipped with professional conference equipment to meet the needs of business people for business trips and meetings.
The hotel also has a large free parking lot, laundry room, gym and other comprehensive facilities, which is a collection of social, work and experience space, the overall atmosphere is relaxed and pleasant. Full of artistic atmosphere of the environment, meticulous and intimate service, to provide guests with comfortable and unique experience and enjoyment, is the ideal choice for business travel.
Pinro · style, looking forward to meeting you.

Hotel FAQs

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• How far is the hotel from Guangzhou Baiyun International Airport?

  Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center is 26.1km from the airport.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center offer airport shuttle service?

  Yes, please contact us with flight number to arrange it after booking a room.

• What are the check-in and check-out time at Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center?

  Check-in time is from 14:00, and check-out time is until 12:00 at Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center have a pool or gym?

  The hotel has a gym, but no pool. See details about other facilities on this page.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center have a restaurant?

  Yes, you could have a meal in the hotel.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center offer internet or wifi?

  Yes, please request it when you check in the hotel.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center accept prepaid room charge?

  Yes, please contact us after submitting a reservation.

• Does Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center accept credit card payments?

  Yes, VISA Master AMEX JCB could be accepted.

• How much is the breakfast at Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center?

  Each costs cny58 for extra breakfast.

• How much does it cost to stay at Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center?

  The room prices is from cny568, but it may vary depending on your stay(e.g. dates, room type etc.).

Location

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Reviews

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Angel66982024-01-30

• 4.5
• The transportation of the hotel is very convenient. It's a quarter of an hour's walk from Guangzhou east railway station. It's absolutely convenient to take the train or subway. It's more reliable to take subway line 3 to the airport than taking a taxi. In addition, it is not far to Tianhe and the Pearl River. The room facilities are relatively new and look very tidy. It is worth checking in often. The only problem is that it's not far from the railway and highway. It's a little noisy at night.Business Queen Room

wang0652024-01-09

• 4.3
• The cost performance is goodBusiness Queen Room

lumstrong2024-01-09

• 4.3
• Clean and comfortable, especially the mattress is very comfortable. There is breakfast. The room is very new. There is WiFi. There is a train downstairs. There is a little noise. I have lived twice and will check in next time. The airport taxi is 117 yuan, the high-speed toll is 23 yuan, and the time is 40 minutes, or take the subway to Guangzhou east station.Business Queen Room

elleyc2023-12-27

• 4.3
• The room is clean and comfortable, the mattress is comfortable to sleep, and there is breakfast. The room is relatively new and has no peculiar smell. The breakfast is average. The noise in the guest room facing the railway is a little loud. Is it OK as a wholeBusiness Suite

diealine2023-12-01

• 5.0
• not badBusiness Queen Room

gina8862023-11-21

• 5.0
• Clean and tidy, very good, convenient locationBusiness Queen Room

jeffe10152023-11-02

• 4.0
• Fairly good. The traffic is not very convenient. Very satisfied with everything elseExecutive Queen Room

Fan Fan2023-10-14

• 4.0
• not badBusiness Queen Room

egglovely2023-10-10

• 5.0
• The location is good. It's worth staying. I'll stay when I go on a business trip next time. It's worth recommending to my friends to stay when I go on a business trip. The hotel location is relatively easy to find,Business Queen Room

roadster2023-10-10

• 5.0
• not badBusiness Queen Room

laogeng1082023-10-03

• 5.0
• I've stayed many times. It's a very good hotel. I recommend itBusiness Twin Room

e015400852023-09-21

• 4.3
• The new hotel is still very good. The equipment is also very new everywhere. There are buses or taxis for 10 yuan to sports west. The floor is very high and the view is very wide. Very satisfied.Business Queen Room

liumanjia2023-09-16

• 3.3
• The one-way line in front of the door did take some time to check in. Breakfast is a little simple. The sound insulation of the room is pretty good. The room was cleaned in time. Overall, it was OK.Business Queen Room

c210012023-09-08

• 3.8
• The WiFi signal is too poor. You can connect to WiFi, but you often can't surf the Internet. On the 26th floor, I still heard the sound of the train at night, but it did not affect my sleep. I ate a lot when crossing the opposite road, yueken road.Business Queen Room

canes2023-08-22

• 4.8
• Not badBusiness Queen Room

marieme2023-08-12

• 5.0
• Not bad, not cost-effective enough, everything else is very goodBusiness Twin Room

lily0362023-08-11

• 4.0
• The hotel environment, hotel facilities and hotel services are still good.Business Queen Room

bigli20042023-08-11

• 5.0
• The transportation is convenient, the room is large enough, with WiFi, clean and comfortableExecutive Queen Room

e018413562023-08-08

• 5.0
• The price is favorable, the environment is also good, and the facilities in the room are relatively new.Business Twin Room

xiufensun2023-07-28

• 3.0
• I think the room is pretty good, spacious and clean enough. It's hard to find the hotel. This is a problem. Breakfast is also too simple.Boutique Queen Room

morganisland2023-07-27

• 3.8
• Check in many times, good experienceBusiness Queen Room

eluna19822023-07-26

• 4.0
• It's a nice hotel with convenient transportation. I'll choose it next timeExecutive Queen Room

jellrong2023-07-24

• 5.0
• The environment is very goodSpecial Promotion Twin Room

e034132032023-07-23

• 5.0
• The environment was OKSpecial Promotion

dingyi198211222023-07-20

• 4.5
• Suitable for business and family travel, breakfast is goodBusiness Queen Room

e004654792023-07-15

• 5.0
• not badBusiness Twin Room

lilywang05182023-07-13

• 4.0
• The facilities are OK, the location is far from the urban area, the breakfast is average, and the service is good!Business Twin Room

aonga2023-07-12

• 5.0
• The hotel room is very good and the transportation is convenient. The hotel is located in the city center, with convenient transportation and clean rooms. Compared with hotels of the same grade, it has high cost performance. The next business trip will choose to stay. Breakfast is good.Business Suite

Travelogue

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• Full score service marked by details

  This time I came to Tianhe, Guangzhou for a business trip and decided on Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center as my temporary destination. I was originally only interested in its convenient location near Guangzhou East Station and Tianhe Sports Center, but after staying for three days, I was deeply impressed by its meticulous service throughout the entire process.
  As soon as I dragged my suitcase to the hotel entrance, the staff at the gate greeted me and took my suitcase, pushing it all the way to the front desk without me having to struggle to carry it myself. When checking in, the front desk lady heard that I was on a business trip to catch up with a project. She specially arranged a quiet room type on a high floor far away from the elevator entrance for me, and even offered me a freshly ground hot coffee. She smiled and said, "I see you sweating profusely on your way, take a break for a while," instantly relieving my exhaustion from the journey from Foshan. Upon learning that I was going to the Tianhe Sports Center for a morning meeting the next day, she specifically marked the fastest walking route for me and reminded me which road would not be congested during the morning rush hour. She even recommended local breakfast shops nearby that were not affected by lightning.
  The service after check-in is full of surprises. The night before, I worked overtime and changed my plan very late. I casually hung my dirty shirt on the back of the chair. When I came back from the meeting the next day, I found that the clothes had been quietly taken away, ironed flat, and hung in the wardrobe. There was also a handwritten note next to it, reminding me that it would be very appropriate to wear them to clients the next day. I casually mentioned to the front desk that my stomach and intestines have been feeling uncomfortable recently. When I returned to my room the next day, I saw a small box of warm honey water and a small packet of backup medicine for stomach and intestines on the table. The details were so thoughtful that I was surprised.
  The most impressive thing for me was that I accidentally left my work USB drive at the hotel. It took me half an hour to realize after checking out, and I called the front desk with a try it out attitude. The staff helped me find it in five minutes and even arranged for a nearby delivery robot to drop me off at the office building where I was having a meeting. It didn't delay my project report this afternoon at all. When I drove over, the security guard in the underground parking lot saw that I was driving a tram and took the initiative to guide me to the charging parking spot. They also helped me operate the charging equipment, so I didn't have to explore it myself. After the takeout arrives, the robot will steadily deliver the food to the door of the room and send a thoughtful message to remind me to pick it up. Even if I am busy and don't see it in time, the staff will softly call to remind me, without disturbing my work rhythm.
  After staying for three days, I didn't feel the rigid process of traditional hotels at all. Every greeting from the service staff was accompanied by just the right warmth, without being overly enthusiastic or embarrassing, but always appearing at the first time you needed it. Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center does not use luxurious decoration to create a luxurious experience, but instead uses every practical service detail to create a relaxed feeling for guests like they are at home. Next time I come to Tianhe, Guangzhou, I will definitely choose this place without hesitation, after all, it is really rare to be able to provide such excellent service in such a hotel.Show more

• The first choice for landing at Guangzhou East Station

  This time I came to Tianhe, Guangzhou to watch a concert, and specifically chose to stay at Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center for three days. Whether it was the convenience of travel or the experience of staying, it far exceeded my previous expectations.
  The location of the hotel is really friendly for people who come to Tianhe for sightseeing and performances. I came out of Guangzhou East Station and took a taxi from the starting price. Dragging a large suitcase, I didn't have to struggle to take a tunnel detour. I could walk directly from the hotel to Tianhe Sports Center in just over ten minutes, so I didn't have to worry about being late for the concert due to traffic jams. Within walking distance are Tianhe City and Zhengjia Square. If you want to have Cantonese style morning tea or check in at the online brown sugar water shop, you can find them just a few steps downstairs. After watching the performance in the evening, you can also visit a night market on the way, which is particularly lively.
  As soon as I walked into the lobby, I felt the delicate and luxurious style. The main color scheme of black, white, and gray was matched with dark green and high-end blue soft furnishings. The artistic paintings hanging on the walls were full of texture, completely devoid of the dull feeling of ordinary business hotels. The efficiency of check-in at the front desk is very high. When I asked about suitable photo spots for check-in in the surrounding area, the staff took the initiative to recommend several niche photo spots near the East Station. The details were all thoughtful. The room was cleaned spotlessly, completely free from the common dampness and odor of southern China. The natural latex pillows were just right in softness and hardness, and the fatigue of lying down and strolling for a day quickly dissipated. The bathroom has been separated into dry and wet areas, and the hot water comes out quickly and steadily. The water pressure is very high, and taking a hot shower makes the whole person feel refreshed.
  What surprised me the most was the hotel's detailed service. I drove here by tram, and there are charging spaces in the free parking lot. After parking, I can go upstairs without having to search for charging stations everywhere. When ordering takeout, the robot will directly deliver the food to the door of the room without having to run downstairs on its own, which is too friendly to lazy people. The room I live in has a particularly good shading effect. By pulling the curtains in broad daylight, I can create a late night sleeping environment. The day before, I stayed up late after watching a concert, and the next day, I slept directly until I woke up naturally. The sound insulation effect is also very good, and the traffic noise during rush hour downstairs is almost inaudible, making it particularly peaceful to sleep at night.
  The hotel's supporting facilities are also very considerate. The breakfast in the morning is very rich, and you can eat the old Congee and Cantonese steamed food. You don't have to get up early to find the morning tea shop. In the afternoon, if you get tired of strolling around, you can still order a delicate afternoon tea at the lobby bar, accompanied by a freshly brewed tea drink. After resting enough, you can go out and continue strolling. 24-hour luggage storage service. After checking out, I took my luggage to visit Zhengjia and directly stored my large luggage in the hotel, making shopping empty handed particularly easy.
  After staying for three days, I completely added this store to my fixed stay list when I came to Guangzhou. Empathy Hotel - Guangzhou East Railway Station Tianhe Sports Center does not have overly exaggerated decoration, but has put all the convenience, comfort, and thoughtfulness needed for travel into practice. Whether you come to Tianhe to watch performances, stroll in the business district, or go on a business trip, you can find the most relaxed state. Next time I come to Guangzhou, I will definitely choose this place as soon as possible.Show more